Product Details
Support Board is an AI-powered customer support platform that helps businesses of all sizes automate and streamline their customer support operations. It uses artificial intelligence (AI) and machine learning (ML) to understand and respond to customer requests, automate tasks, and provide insights into customer support data.
Features of Support Board
- AI-powered chatbots: Support Board's AI-powered chatbots can automatically answer customer questions and resolve issues, 24/7. This frees up human customer support agents to focus on more complex issues.
- Live chat and omnichannel support: Support Board also offers live chat and omnichannel support, so customers can contact businesses through their preferred channels.
- Knowledge base: Support Board's knowledge base allows businesses to create and manage a central repository of knowledge articles, which customers can use to self-solve their issues.
- Reporting and analytics: Support Board provides insights into customer support data, such as ticket volume, response times, and customer satisfaction. This information can help businesses to identify areas where they can improve their customer support operations.
Pricing
The Support Board offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of concurrent users and the features you need.
Here is a summary of the Support Board's pricing plans:
- PHP: The PHP plan is designed for small businesses. Pricing starts at $59 per month for one-time payment. Offering lifetime license, updates, 6 months premium support, PHP version. Apps are not included in this offer and you must be purchased separately from the apps area.
- WordPress: The WordPress plan is designed for large businesses. Pricing starts at $59 per month for one-time payment. Offering everything from PHP, plus WP version. Apps are not included in it and must be purchased separately from the apps area.
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