Fresh Sales

Freshsales is a cloud-based CRM (Customer Relationship Management) platform designed to help growing businesses manage their sales pipelines, leads, and customer interactions efficiently. It emphasizes user-friendliness, AI-powered insights, and affordability, making it a popular choice for small and medium-sized businesses (SMBs).

Freshsales is a user-friendly and comprehensive CRM solution designed to help growing businesses streamline their sales processes, improve customer relationships, and achieve their business goals.

• Lead Management: Capture and qualify leads from various sources, nurture them with personalized email sequences, and prioritize them based on scoring.
• Contact Management: Create detailed profiles for your contacts, track interactions, and manage all communication in one place.
• Sales Pipeline Management: Visualize your sales pipeline using customizable stages, track deal progress, and forecast revenue.
• Built-in Phone: Initiate and manage phone calls directly within the platform, record calls for future reference, and log call summaries.
• Email Integration: Integrate Freshsales with your email provider to automatically track email communication and send personalized emails directly from the platform.
• Built-in Chat: Engage with website visitors and leads through live chat functionality to answer their questions and qualify them as potential customers.
• Freddy AI: Leverage AI-powered insights to automate repetitive tasks, predict lead conversion, and provide personalized recommendations to improve sales efficiency.
• Mobile App: Access and manage your CRM data on the go using the mobile app for iOS and Android devices.
• Marketplace Apps: Extend the functionality of Freshsales with various pre-built integrations and apps available on the Freshworks Marketplace.
• Reporting and Analytics: Generate reports and gain insights into your sales performance, identify key metrics, and track progress towards your goals.

• Free: Free offer is perfect for sales teams to start organizing data and engaging with leads with built-in chat, email, and phone for upto 3 users, including kanban view for contacts, accounts, and deals, contact lifecycle stages, Email templates, and 24x5 support.
• Growth: Billed at $15 per user per month, including Everything in Free, plus: AI-powered contact scoring, sales sequences, workflows, custom sales activities, product catalog, and 1 CPQ license.
• Pro: Billed at $39 per user per month, ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance, including Everything in Growth, plus: Multiple sales pipelines, time-based workflows, auto-assignment rules for contacts, accounts, deals, sales teams & territory management, AI-powered deal insights & next best action.
• Enterprise: Billed at $69 per user per month, designed for mid to large-sized businesses needing advanced customization and governance capabilities. It includes everything from Pro, plus: Custom modules, AI-based forecasting insights, audit logs, field-level permission, dedicated account manager, and sandbox.