Product Details
Cx MOMENTS automatically analyzes and categorizes your customer support tickets, detecting the topics and problems that regularly crop up in your customer support conversations. Cx MOMENTS integrates with Zendesk, Freshdesk, Zoho, Intercom and LiveChat inc. This is the best way to understand your customers' problems.
No more weekends spent reading support tickets, or hours exporting data into Excel. We automatically find and trend customers issues in your Helpdesk so you don't have to.
Features of Cx Moments
- Improve and scale your customer support Don't rely on the agent's manual tagging. Use AI to automatically categorize and trend your contact drivers across 100,000's of customer support cases, tickets and chats.
- Customer insights for Product teams who listen Build a customer centric roadmap using real customer data. Discover what issues need prioritizing. Run instant volume and trend reports on customer feedback without help from your support team.
- Make your business better Cx Moments automatically summarizes your customer queries by area. Now, you can show each Department the customer issues they own, and which ones they should prioritize.
Pricing
Starter Plan Self-service solution for start-ups and growing companies | Enterprise Plan Advanced self-service solution for medium and large companies | Corporate Plan Turnkey solution for larger enterprises |
Annual plan $ 299 / month | Annual plan $ 599 / month | Negotiable |
21 Best Alternatives of Cx Moments
![Zendesk](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2020%2F02%2Fzendesk-customer-support-ticket-system-sales-crm-software-company.jpg&w=384&q=75)
Zendesk
The best customer experiences are built with Zendesk. Zendesk is a CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to start-ups, we believe that powerful, innovative customer experience should...See More
LikesVisit Website
![Uniphore](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2020%2F02%2Funiphore.jpg&w=384&q=75)
Uniphore
Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. Uniphore n is to bridge the gap between people and machines...See More
LikesVisit Website
![Utopia](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2020%2F02%2Futopia.jpg&w=384&q=75)
Utopia
Utopia Thinking Systems develops AI solutions that are disrupting customer care and contact systems by means of Deep Learning usage (Deep Neural Networks). New value and functionality is uprooted in traditional CRM and contact centers thanks to the improvement in...See More
LikesVisit Website
![InMoment](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2020%2F02%2Finmoment.jpg&w=384&q=75)
InMoment
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is engineered with data science at the core, and specifically architected...See More
LikesVisit Website
![Peak](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2021%2F04%2F.png&w=384&q=75)
Peak
Peak uses Decision Intelligence AI to unlock the power of a business’s most valuable asset, its data, by helping people make decisions over complex information faster, more consistently, and more accurately.Every business needs AI. We enable rapid deployment of AI...See More
1LikesVisit Website
![Caffeinated](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fcaffeinated.png&w=384&q=75)
Caffeinated
Caffeinated is an AI-powered customer support platform that helps businesses automate and streamline their customer support operations. It uses natural language processing and machine learning to understand customer inquiries and generate accurate and helpful responses. Caffeinated can also be used...See More
LikesVisit Website
![Hiver](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fhiver.jpg&w=384&q=75)
Hiver
Hiver is an AI-powered customer support platform that helps businesses manage their email support more efficiently and effectively. It uses natural language processing and machine learning to automate tasks such as ticket routing, triage, and assignment. Hiver also provides insights...See More
LikesVisit Website
![LetsAskAI](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fletsaskai.png&w=384&q=75)
LetsAskAI
HiLet'sAskAIver is an AI-based customer support platform that helps businesses automate their customer support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. HiLet'sAskAIver...See More
LikesVisit Website
![SimplePhones](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fsimplephones.png&w=384&q=75)
SimplePhones
SimplePhones is an AI-powered customer support platform that helps businesses automate their phone support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. SimplePhones...See More
LikesVisit Website
![Tiledesk](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Ftiledesk.png&w=384&q=75)
Tiledesk
Tiledesk is a cloud-based omnichannel customer support platform that helps businesses of all sizes provide better customer service. Tiledesk's multi-channel support makes it easy for businesses to provide customer support wherever their customers are. This can help businesses improve customer...See More
LikesVisit Website
![TheLoops AI](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Ftheloops-ai.jpg&w=384&q=75)
TheLoops AI
TheLoops AI is an AI-powered customer support platform that helps businesses improve their customer service operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer interactions, identify trends, and provide recommendations to support teams....See More
LikesVisit Website
![Yuma AI](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fyuma-ai.jpg&w=384&q=75)
Yuma AI
Yuma AI is an AI-powered customer support platform that helps businesses automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. Yuma AI...See More
LikesVisit Website
![OneContact](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fonecontact.jpg&w=384&q=75)
OneContact
OneContact is a cloud-based omnichannel contact center solution that helps businesses of all sizes provide better customer service. OneContact's knowledge base can help businesses reduce the number of support tickets they receive by providing customers with a self-service resource. This can...See More
LikesVisit Website
![Quickreply](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fquickreply.jpg&w=384&q=75)
Quickreply
QuickReply is an AI-powered customer support platform that helps businesses automate their customer support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. QuickReply...See More
LikesVisit Website
![Persana AI](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fpersana-ai.png&w=384&q=75)
Persana AI
Persana AI is an AI-powered customer support platform that helps businesses automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. Persana AI...See More
LikesVisit Website
![Freeday](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Ffreeday.jpg&w=384&q=75)
Freeday
Freeday AI is an AI-powered customer support platform that helps businesses of all sizes automate their customer support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate...See More
LikesVisit Website
![Brandmate](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fbrandmate.png&w=384&q=75)
Brandmate
BrandMate AI is an AI-powered customer support platform that helps businesses of all sizes streamline their customer support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate...See More
LikesVisit Website
![Aide](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Faide.png&w=384&q=75)
Aide
Aide AI is an AI-powered customer support platform that helps businesses of all sizes automate their customer support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate...See More
LikesVisit Website
![Delve AI](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fdelve-ai.jpg&w=384&q=75)
Delve AI
Delve AI is an AI-powered customer support platform that helps businesses of all sizes automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and provide accurate and helpful...See More
LikesVisit Website
![Gista](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2023%2F11%2Fgista.jpg&w=384&q=75)
Gista
Gista is an AI-powered customer support platform that helps businesses of all sizes automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses....See More
LikesVisit Website
![Persado](/_next/image?url=https%3A%2F%2Fbackend.aionlinecourse.com%2Fuploads%2Fai_software%2Fimage%2F2024%2F02%2Fpersado.png&w=384&q=75)
Persado
Persado AI is a cloud-based platform that utilizes artificial intelligence (AI) to help businesses create more persuasive and effective marketing language across various channels.Persado AI leverages AI and machine learning to analyze massive datasets of marketing copy and consumer behavior....See More
1LikesVisit Website
Cx Moments Reviews
No reviews available.