Product Details

Persana AI is an AI-powered customer support platform that helps businesses automate and streamline their customer support operations. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. Persana AI can also be used to identify and resolve common customer issues, and to provide proactive support to customers.

Features of Persana AI

  • AI-powered responses: Persana AI's AI-powered responses are accurate, helpful, and tailored to each individual customer inquiry. This is due to Persana AI's unique approach to NLP and ML, which combines state-of-the-art technology with human expertise.
  • Automation: Persana AI can automate many of the repetitive tasks involved in customer support, such as answering common questions, resolving simple issues, and routing tickets to the appropriate agent. This frees up support agents to focus on more complex and critical tasks.
  • Proactive support: Persana AI can identify and resolve common customer issues before they become major problems. It can also proactively provide support to customers by sending them helpful information, such as product updates or troubleshooting tips.
  • Insights: Persana AI provides insights into customer behavior and support trends, which can help businesses improve their customer service operations.
  • Scalability: Persana AI can scale to meet the needs of businesses of all sizes, from small businesses to large enterprises. This makes it a viable option for businesses of all sizes looking to improve their customer support operations.

Pricing

Persana AI offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of support tickets you receive each month and the features you need. Simple and affordable pricing plans are:

  • Starter: For Individuals looking to increase their productivity with AI pricing starts at $29 user per month. 1000 number of enrichments, Chrome extension for prospecting on the web and LinkedIn, Analytics dashboard for deals, and messaging features include in it.
  • Growth: For growing businesses, looking to speed up their process with AI pricing starts at $65 user per month. 2500 number of enrichments per month, CRM Integration features include in it.
  • Enterprise: Custom pricing offers everything you need to leverage the power of AI in your business. 5000+  number of enrichments per month, AI automation workflows, CRM Integration, Analytics dashboard for deals, and messaging features include in it. contact with the sales team for more details.
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