Product Details
SimplePhones is an AI-powered customer support platform that helps businesses automate their phone support operations and improve customer satisfaction. It uses natural language processing (NLP) and machine learning (ML) to understand customer inquiries and generate accurate and helpful responses. SimplePhones can also be used to identify and resolve common customer issues, and to provide proactive support to customers.
Features of SimplePhones
- AI-powered responses: SimplePhones' AI-powered responses are accurate, helpful, and tailored to each individual customer inquiry.
- Automation: SimplePhones can automate many of the repetitive tasks involved in phone support, such as answering common questions, resolving simple issues, and routing calls to the appropriate agent.
- Proactive support: SimplePhones can identify and resolve common customer issues before they become major problems. It can also proactively provide support to customers by contacting them to offer help or to answer questions.
- Insights: SimplePhones provides insights into customer behavior and support trends, which can help businesses improve their customer service operations.
Pricing
SimplePhones offers a variety of pricing plans to meet the needs of businesses of all sizes. The pricing is based on the number of phone calls you receive each month and the features you need. You can start a 14-day free trial and create an AI agent instantly. The plans are:
- Basic: Great for side projects or small businesses with $49 per month. This plan includes up to 100 calls per month, 1 agent, language, and number, free agent revisions, unlimited advanced fulfillment.
- Advanced: Great for multi-lingual use cases and high throughput businesses with $149 per month. This plan includes up to 500 calls per month, 5 agents, languages, numbers, free agent revisions, and unlimited advanced fulfillment.
- Premium: Have a fleet of agents with various languages and functions with $249 per month. This includes up to 2,500 calls per month, 20 agents, languages, numbers, free agent revisions, and unlimited advanced fulfillment.
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